Service
Product UX
Interface work for B2B software, focused on the flows that decide adoption.
What this engagement answers.
We work where software loses people: onboarding, core workflows, and admin surfaces that carry the product. Research, flow design, and interface work that engineers can build without translation.
Included
Deliverables in a typical engagement.
- Discovery interviews and task analysis
- Journey and flow maps
- Wireframes and interaction specs
- High-fidelity UI for key flows
- State matrix: empty, loading, error, success
- Clickable flows for usability rounds
- Developer handoff notes
- Instrumentation plan
Outcomes
What you should be able to say afterwards.
flows mapped to jobs, not screens
edge states designed before the review
component behaviour documented for engineering
Process
Four stages, no surprises.
01
Discover – interviews, support data, analytics
02
Model – task model, flow maps, priorities
03
Design – flows, states, components
04
Prove – usability rounds, specs, handoff
Fit
When this service is right.
- Software with activation or retention leaks
- Teams with engineering already in place
- Admin tools nobody wants to touch
Boundaries
When it is not.
- Greenfield products without a roadmap owner
- Marketing pages (see marketing websites)
Typical range
How the investment scales.
Ranges are typical for this service and depend on scope size. The written scope decides the final number.
Working together
How we fit with your team.
- Weekly working sessions on your clock, not status calls
- Written decisions: every choice has a recorded rationale
- Your tools or ours; files always live in your accounts
- A named owner on each side for handovers
Related work
Engagement records using this service.
Questions
Common questions about this service.
Details
Do you do user research?
Yes – moderated rounds with your or recruited users; recordings and notes are part of the handoff.
Do you write front-end code?
For product surfaces we hand UI to your engineers; for marketing sites we build the front end.
How do you work with design systems?
We design with your tokens if they exist; otherwise the engagement includes the component foundation.
Can you start with an audit?
Yes – a two-week audit is a common first step.
Next step
Start with this service
Send the question as you would say it out loud — we will scope the smallest useful first step.